Assistant Operations Manager
Pharr, Texas•Full-time
$50,000 - $52,000 annually
$50,000 - $52,000 annually
About the Job
Assistant Operations Manager Responsibilities:
- Coordinate internal resources and third parties/vendors to support the smooth execution of various operational activities.
- Assist in ensuring that all operations are conducted efficiently, meeting timelines, adhering to scope, and staying within allocated budget.
- Collaborate in defining operational scope and objectives, engaging relevant stakeholders to ensure feasibility and alignment with organizational goals.
- For instance, develop and maintain daily and periodic work schedules, assigning appropriate frequencies to tasks to meet operational expectations.
- Support in ensuring availability and proper allocation of resources for operational tasks.
- Participate in the development of detailed operational plans to monitor progress and track performance.
- Participate in monthly meetings with comprehensive presentations detailing operational goals, hours, and expenses.
- Assist in managing changes to operational scope, schedules, and costs utilizing suitable verification methods.
- Support in measuring operational performance using appropriate tools and techniques, reporting and escalating issues to management when necessary.
- Help manage relationships with clients and relevant stakeholders, ensuring effective communication and satisfaction.
- Contribute to risk management efforts to minimize potential operational risks.
- Assist in establishing and maintaining relationships with third-party vendors.
- Contribute to the creation and maintenance of comprehensive operational documentation.
- Support client interactions by participating in ordering briefs and clarifying project requirements.
- Perform quality inspections and customer visits to review inspections, addressing pending issues as needed.
- Delegate operational tasks based on staff members' strengths, skill sets, and experience levels.
- Aid in tracking operational performance to analyze successful completion of short and long-term goals.
- Assist in meeting budgetary objectives and adjusting operational constraints based on financial analysis.
- Support business development efforts to promote growth in company revenue.
- Develop and share comprehensive operational plans with clients and staff members.
- Utilize and develop leadership skills as required.
- Attend conferences and training sessions to maintain proficiency.
- Perform other related duties as assigned.
- Develop spreadsheets, work instructions, diagrams, and process maps to document operational needs.
Assistant Operations Manager Requirements:
- Proven working experience in operations management or related field.
- Strong client-facing and internal communication skills.
- Excellent written and verbal communication abilities.
- Solid organizational skills, including attention to detail and multitasking capabilities.
- Proficiency in Microsoft Office Suite.
- Project Management Professional (PMP) certification or similar qualifications would be advantageous.
- Experience with ISO 9001:2005 and Lean & Six Sigma methodologies.
- Bachelor's Degree in an appropriate field of study or equivalent work experience.
- Familiarity with project management software tools.
- Willingness to travel as required.
- Other duties as assigned.
Project Manager skills & Proficiencies:
- Verbal Communication
- Written Communication
- Leadership
- Detail-Oriented
- Risk Management
- Negotiation
- Cost Control
- Critical Thinking
- Communication
- Problem Solving
- Analytical Skills
- Technical Skills
- Developing and Tracking Budgets
- Coaching
- Supervision
- Staffing
- Project Management
- Process Improvement
- Planning
- Performance Management
- Inventory Control